Supported Telecom / IT Environments

FAX Protocols

• V.34 Super G3 and G4
  
• ECM error correction mode
• T.38 and T.37
• SIP, H.323, and MGCP with CUCM 4.2(3) and 6.1+

VoIP Gateways and Key Systems

• Cisco, Avaya, AudioCodes and Alcatel VoIP Gateways
  
• PABX supporting analog or ISDN connections

Messaging Server

• Microsoft Exchange 2003/2007
  
• Lotus Domino 7.0/8.0
• Any SMTP mail server

Application Interfaces

• Clients: Windows 2000 SP4/2003/XP/Vista
  
• Terminal Services and Citrix
• Microsoft Outlook 2003/2007
• Lotus Notes 6.x/7.x/8.x
• MS Word or OpenOffice Writer macros
• Web interface: IE6 or higher/Safari/Chrome/Firefox
• SAP R/3
• Business applications (ERP/CRM) via the Autofax option

Peripheral Interfaces

• Multifunction devices (SAGEM, OKI Printing Solutions, HP, Xerox, Lexmark) with Scan-To-Email or Scan-To-Folder functionality
  
• Sagem-Interstar Connectors for eCopy ShareScan OP and Sharp OSA
• Network printers and scanners
• Smartphones, PDA

Administration

• Administrator languages: French/English

System

• Centralized Microsoft Management Console (MMC) or web interface for easy fax server system administration
  
• Delegate site administrators with configurable privileges

User Administration

• Simplified user management with enhanced LDAP directory integration
  
• Create, edit and delete internal users
• Assign resources, cover pages, billing codes through Profiles
• Multi-tenancy for hosting several independent organizations, each with their own administrators and users on a single system

Communication Service

• Centrally manage queues and communication channels
  
• Configurable error codes and retries for transmission delivery failures
• Definable user faxing priorities and QoS
• Prevent users from sending faxes simultaneously to the same number
• Support for multiple T.38 VoIP gateways with redundant dial-plans
• Number Modification and Least Cost Routing (LCR) tables
• Fax Smart Resume (Resend only the failed pages of a fax)

Automatic Fax Delivery

• Methods: DID, DNIS, ANI, CSID, OCR, Channel and LDAP lookup
  
• Destinations: user, email, folder, printer, MFD or external applications
• Configurable notification templates and attachment filename and automatic page split
• Notify several destinations simultaneously

Supported Document Format

• Adobe PDF, HTML, JPG, GIF, RTF
  
• Microsoft Word, PowerPoint, Excel
• Any Windows application that support “Print-To”
• Output to G3 and G4 TIF fax formats from low to ultra-fine resolutions

Scalability

• Number of documents: 500,000
  
• Number of fax channels: up to 8
• Maximum number of users: up to 50 for document management, unlimited for fax server

Security

• SSL authentication and encryption between all server modules and clients
  
• HTTPS for secured Web Client communications
• Built-in Windows Authentication support
• Enforce usage of billing codes
• Restricted fax number destinations
• Per user/profile security settings (Allow to fax, require password, modify sender information, enforce cover page, etc.)

Monitoring & Reporting

• Monitor all faxes sent, received, or in process, as well as server modules status
  
• Live graphical fax port usage monitor and integrated network packet capturing utility
• System queue monitoring and alerts through SNMP and Performance Monitor (PerfMon)
• Exportable communications log for traffic analysis: line load, communications, billing codes

Application Integration

• Send faxes via any application capable of producing an image (TIF/PDF) or Postscript or PCL5 files via OCR zone recognition
  
• Business application/process integration using XML or embedded fax codes
• Route to Folder with MetaData and XSLT support

User Interfaces

• Client languages: French/English/German/ Spanish/Italian/Portuguese

Desktop client

• Send-out directly from any print-capable application
• Drag-and-drop transmit using SendFAX; build a fax from several different files
• Rearrange/delete pages, add text insertions, highlights, and stamps to faxes
• Customizable cover page and transmission settings
• Fax preview before transmission
• Select either individual or broadcast report notifications
• MAPI or private phonebook for fax contact management
• Office 2003/2007 add-in for documentation management

Messaging client

• Fax (Send/receive) using familiar messaging client
• Custom forms for Microsoft Outlook and Lotus Notes allow users to select coversheets and modify fax transmission settings
• Deliver documents by fax and email simultaneously
• Fax notifications in HTML or text format, and attachments in TIF & PDF
• Fax preview before transmission
• Select either individual or broadcast report notifications
• Address faxes using messaging client address book
• Print, forward and archive fax notifications

Web-Based Client

• Web-based user fax composition and management utility
• Fax management from anywhere, any time
• Deliver documents by fax and email simultaneously
• Live view of queued faxes
• Send, resubmit, cancel, delete, forward your faxes
• Customizable cover page and transmission settings

Document Management and Archival

• Document lifecycle management: creation, publication, approval workflow, archiving, or deletion
  
• Document search < 5 seconds
• Unlimited rules creation
• Unlimited approval process creation
• Advanced and adaptable metadata categories
• PDF conversion

Document lifecycle

• Separator sheet management for scanned documents
  
• Automated identification of structured documents
• Automated data extraction
• Automated OCR and indexing

Content management

• Flexible Document and folder classification
  
• Public folders: automated and manual creation by administrator
• Private folders: automated and manual creation by administrator and users
• Document life management
• Document version management
• Archive creation on external storage devices
• ISO image creation for CD and DVD archiving

Tracking

• Document history and system events logs
  
• Events notifications regarding document status changes

Search

• Full text and multi-criteria search
  
• Save customized search queries

Workflow

• Web-based configuration interface
  
• Approval process creation
• Single or automated delegation
• Workflow validity and duration management
• Event triggered notifications
• Advanced routing rules
• Open or controlled collaboration

Options

Fax Board

• 2, 4, 8 channels (Analog)
  
• 2, 4 channels (DID)
• 2 channels (1 Analog/1 DID)
• 4 channels (2 Analog/2 DID)
• 8 channels (Digital) (3)

FoIP (3)

• One T38 channel
• One channel upgrade from legacy to T.38

Fax Server

• High Availability (4)
  
• SPAM Filtering and OCR Routing (2)
• AUTOFAX – Configurable utility to automate outbound faxes
• Sharp OSA Connector
• SAP R/3 Connector

Document Management
Users (5)

• 10, 20, 40 additional concurrent users
  

Notes

• (1) Base H/W appliance – no fax cards included . T.38 “application ready”
• (2) Availability based on specific evolving customer demand
• (3) For scalability options beyond 8 channels, please contact Sagem-Interstar.
• (4) Requires a second H/W appliance (boarded or boardless) which is ordered separately for RTU license on the HA s/w option.
• (5) Base offering includes 10 concurrent “Document Management” users. Maximum of 50 users for documentmanagement & unlimited for Fax users.